Grounded Brain LLC ("Grounded Brain," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information through our website located at groundedbrain.com ("Website"), as well as through other interactions with us.
1. Information We Collect
We collect personal information you provide to us when you interact with our Website, enroll in our courses, or cHeaderontact us directly. The types of personal information we may collect include:
Names
Email addresses
Payment information
Phone numbers
Contact preferences
2. Use of Information
We use the personal information we collect for the following purposes:
To provide our educational courses and fulfill our contractual obligations to you.
To communicate with you, including responding to your inquiries, providing customer support, and sending administrative information.
To personalize your experience and tailor our services to your needs.
To send you marketing communications about our courses, promotions, and events. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in such communications.
3. Sharing of Information
We may share your personal information with third-party service providers who assist us in operating our business and providing our services. These service providers may include:
Payment processors for handling transactions.
Email marketing platforms for sending communications.
Website hosting providers to support our Website infrastructure.
We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We take reasonable measures to protect the security of your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.
6. Children’s Privacy
Our services are designed for parents of teens and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Payment and Course Enrollment
Payments for courses are a one-time payment unless we offer an option to pay in installments.
Courses that include group coaching sessions are scheduled in advance, and participants are expected to attend as per the schedule. No refunds will be issued for missed sessions.
We do not offer 1:1 coaching services; all coaching is conducted in a group setting.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any updates to this Privacy Policy on our Website, and the effective date of the updated policy will be indicated at the top of the page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].
By using our Website or otherwise providing us with your personal information, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
© Grounded Brain 2024